Anup Builcon

Privacy Policy

Effective Date: July 16, 2026

Anup Buildcon (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, contact us, submit enquiries, or communicate with us through digital platforms including the Meta WhatsApp Business Platform, Rich Communication Services (RCS), email, telephone, and other communication channels.

This Privacy Policy has been prepared in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act), applicable Information Technology laws, and industry best practices. It also aligns with Meta Business Messaging and RCS Business Messaging compliance requirements.

By accessing our website or using our services, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Introduction

Anup Buildcon is engaged in providing construction, infrastructure, residential and commercial building solutions, renovation services, project consultation, and related services.

During your interaction with our website or customer support channels, we may collect certain information necessary to:

  • Respond to your enquiries.
  • Provide quotations and project information.
  • Schedule site visits or consultations.
  • Improve customer experience.
  • Deliver updates regarding our services.
  • Communicate using WhatsApp Business or RCS where you have opted in.
  • Comply with legal and regulatory obligations.

We are committed to collecting only the information reasonably necessary for these purposes and to handling your data responsibly.

2. Information We Collect

Depending on your interaction with Anup Buildcon, we may collect the following categories of information.

A. Personal Information

When you contact us or submit an enquiry, we may collect:

  • Full name
  • Mobile number
  • Email address
  • Residential or business address
  • City and state
  • Postal code
  • Project location
  • Property preferences
  • Budget information (if voluntarily provided)
  • Any additional details you include in your enquiry

Providing this information is voluntary; however, some details may be required for us to respond effectively to your request.

B. Business Information

Where you represent a company, contractor, architect, or supplier, we may collect:

  • Company name
  • GST number (where applicable)
  • Business address
  • Authorized representative details
  • Official contact information
  • Vendor or partnership details

This information helps us evaluate and process business relationships.

C. Device Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Language preferences
  • Screen resolution
  • Date and time of access
  • Pages visited
  • Referring website or source
  • Session duration
  • Clickstream data

This information is generally collected through server logs and cookies to improve website functionality and security.

D. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences.
  • Maintain secure browsing sessions.
  • Improve website performance.
  • Analyze visitor traffic.
  • Measure user engagement.
  • Enhance navigation.
  • Support analytics and marketing efforts.

Cookies do not typically contain personally identifiable information unless you voluntarily provide such information through our website.

You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

E. Message Data

If you communicate with Anup Buildcon through WhatsApp Business, RCS, email, SMS, or website chat, we may collect:

  • Message content
  • Date and time of communication
  • Phone number
  • Message status (sent, delivered, read, failed)
  • Attachments you voluntarily share
  • Customer support history
  • Enquiry details
  • Communication preferences

This information is collected solely for customer service, record-keeping, service delivery, and compliance purposes.

3. Purpose of Data Collection

We collect personal information only for legitimate business purposes, including but not limited to:

  • Responding to customer enquiries.
  • Providing construction and project consultation.
  • Preparing quotations and proposals.
  • Scheduling meetings and site visits.
  • Processing service requests.
  • Managing customer relationships.
  • Improving our website and services.
  • Conducting internal analytics.
  • Sending requested updates and notifications.
  • Verifying customer identity where necessary.
  • Preventing fraud and unauthorized activities.
  • Complying with legal and regulatory obligations.
  • Maintaining communication records for business continuity.

We do not collect personal information for purposes unrelated to our services without obtaining appropriate consent where required.

4. Consent for WhatsApp & RCS Data Processing

Anup Buildcon uses the Meta WhatsApp Business Platform and Rich Communication Services (RCS) to communicate with customers who have voluntarily chosen to receive such communications.

By providing your mobile number and opting in, you consent to receive messages related to:

  • Project enquiries
  • Quotations
  • Appointment confirmations
  • Site visit scheduling
  • Construction updates
  • Customer support responses
  • Service notifications
  • Transactional communications
  • Document sharing
  • Other communications directly related to your interaction with Anup Buildcon

We do not send unsolicited commercial messages through WhatsApp Business or RCS without appropriate consent, except where permitted under applicable law.

You may opt out of non-essential communications at any time by contacting us or following the unsubscribe or opt-out instructions provided in the communication.

Please note that opting out of promotional communications will not affect the delivery of essential transactional or service-related messages.

5. Legal Basis for Processing

Where required under applicable law, Anup Buildcon processes personal data on one or more of the following legal bases:

  • Your consent.
  • Performance of a contract or pre-contractual steps.
  • Compliance with legal obligations.
  • Protection of legitimate business interests.
  • Prevention of fraud or misuse.
  • Establishment, exercise, or defense of legal claims.

We ensure that all processing activities are carried out fairly, lawfully, and transparently.

6. How We Use Collected Data

The information collected may be used to:

  • Respond to enquiries and requests.
  • Deliver our construction and related services.
  • Communicate project updates.
  • Provide customer support.
  • Improve website usability and performance.
  • Personalize your experience.
  • Maintain records of customer interactions.
  • Send service reminders and notifications.
  • Verify user identity where necessary.
  • Detect and prevent fraud or misuse.
  • Monitor website security.
  • Comply with legal, regulatory, or contractual obligations.
  • Analyze trends and improve business operations.
  • Maintain communication through approved digital channels such as WhatsApp Business and RCS.

We process your personal information only to the extent necessary for these legitimate purposes and do not sell or rent your personal data to third parties.

Stay Secure

Your privacy matters to us—trust anup builcon to protect your data every step of the way.

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